Privacy Policy

1. Introduction

Lisa Renee Bendel, REALTOR® with Coldwell Banker Realty ("we," "us," or "our"), is committed to protecting the privacy and security of your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you visit www.lisaworks4u.com or interact with us in any capacity.

By using our website or submitting information through any form, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect the following categories of personal information:

• Full Name – to identify and personalize communications.
• Email Address – to deliver guides, updates, and correspondence.
• Phone Number – to contact you regarding your real estate inquiries and, where applicable, to send SMS/text messages.
• Property Information – details about properties you are interested in buying or selling.
• Usage Data – including IP address, browser type, pages visited, and time spent on our website, collected automatically via cookies and similar technologies.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your real estate inquiries and provide personalized service.
• To deliver requested resources such as the Buyer's Guide or Seller's Guide.
• To schedule and confirm consultations and appointments.
• To send relevant real estate information, market updates, and listings you may be interested in.
• To send SMS/text messages related to our services where you have provided consent.
• To improve our website, services, and communications.
• To comply with legal obligations.

4. No Sale or Sharing of Personal Information

We do not sell, rent, trade, or otherwise transfer your personal information to third parties for their independent marketing purposes. Your information may be shared only with trusted service providers (such as CRM platforms, email delivery services, or appointment scheduling tools) who assist in operating our business and are bound by confidentiality obligations. These providers are prohibited from using your information for any purpose other than providing services to us.

5. SMS / Text Message Communications

By providing your phone number on any form on this website, you expressly consent to receive text messages (SMS) from Lisa Renee Bendel | Coldwell Banker Realty related to our real estate services, including but not limited to:

• Appointment confirmations and reminders.
• Follow-up communications regarding your real estate inquiry.
• Information about listings, market updates, and resources.
• Delivery of requested guides or resources.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You may control cookie settings through your browser. Disabling cookies may affect the functionality of certain features of our website.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to applicable legal obligations.
• Withdraw consent to receive marketing communications or SMS messages at any time.

To exercise any of these rights, please contact us using the information provided in Section 9.

9. Contact Information for Privacy Inquiries

For privacy-related questions, concerns, or requests, please contact us:

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website after any changes constitutes your acceptance of the revised policy.